Contact My Brews
We are here to support your coffee journey, answer technical questions, and partner with local roasteries. Reach out to our dedicated South African team.
Business Email & Contact Methods
Verified business channels for customer care, roastery partnerships, and legal inquiries
Customer & App Support
Order issues, brew log inquiries, points questions, and general customer support.
Roaster & Café Partnerships
Onboard your coffee shop, list specialty beans, run sponsored deals, and join our merchant network.
Corporate & Technomancers
Registered entity matters, POPIA information requests, media inquiries, and corporate communications.
Send Us a Direct Message
Our team logs all inquiries in our customer support queue with a 24–48 business hour SLA
Support Hours & Response SLA
- Monday – Friday: 08:00 – 17:00 SAST (UTC+2)
- Saturday: 09:00 – 13:00 SAST
- Sundays & Public Holidays: Automated Monitoring & Urgent Tickets
- Average Response SLA: 24 to 48 business hours
Registered Entity & Physical Presence
Company: Technomancers (Pty) Ltd
Registration No: 2024/761928/07
Country: Republic of South Africa
Regional Hubs: Cape Town & Johannesburg
Official domain operations hosted at mybrews.co.za